Linda FinkleBad Customer Service Behaviors to AvoidPerhaps the best question I’ve heard after they have provided no help and no service is “would you mind taking our 2-minute survey to tell…Apr 29, 2022Apr 29, 2022
Linda FinkleIs Customer Service a Lost Art?Is there an art to customer service? Does it exist in today’s world? How do you, as an individual, define good customer service? As an…Jun 18, 2021Jun 18, 2021
Linda FinkleGet Rid of These Lame Delegation ExcusesDelegation is one of the most basic leadership skills, you need it if you’re to successfully manage a team or run a company.Apr 25, 2021Apr 25, 2021
Linda FinkleEffective Goal Setting: The Key To Using Time ProperlyEffective goal setting will help get you out of feeling like you have to micro-manage everything because you want to make sure that the…Apr 25, 2021Apr 25, 2021
Linda FinkleKey Performance Indicators and Leadership Skills: The Formula to a Thriving BusinessKey Performance Indicators tell you how well your business is doing.Apr 25, 2021Apr 25, 2021
Linda FinkleQuick Guidelines for Effective MeetingsOrganizations spend so much time attending and sitting in meetings whether for reporting purposes, planning, meeting with suppliers…Apr 16, 2021Apr 16, 2021
Linda FinkleLeadership Skills Help Overcome Fear of ChangeGreat leaders possess the leadership skills to steer their team toward success through thick and thin.Apr 16, 2021Apr 16, 2021
Linda FinkleLeadership Competencies Needed in Tough TimesThere is a saying, “When the going gets tough, the tough get going!”Apr 16, 2021Apr 16, 2021
Linda FinkleWhy Leaders Don’t Need to Solve Every ProblemAre you a problem solver or a fixer?Mar 19, 2021Mar 19, 2021
Linda FinkleEffective Leadership through Commitment Tracking: How to Keep Your Team’s Trust and LoyaltyEffective Leadership through Commitment Tracking: How to Keep Your Team’s Trust and LoyaltyMar 19, 2021Mar 19, 2021
