Published inZ InnovationDesigning for Decisions: SharetankHow we used behavioural design mechanics to shape our customer’s decision-making processMay 29, 20201May 29, 20201
Published inZ InnovationStepping on the pedal to get off the gasIntroducing our newest initiative at Z Energy, Carbon CountFeb 18, 2020Feb 18, 2020
Published inZ InnovationDesigning for what mattersHow design and innovation can influence products, platforms, and the wider ecosystem.Mar 14, 2019Mar 14, 2019
The Delights and Woes of Travel CXLong flights are really draining. I’m currently sitting at my gate on my layover in Bangkok, heading to Berlin for Tech Open Air. I have…Jun 15, 2018Jun 15, 2018
Published inZ InnovationDesigning for ChangeHow we’re attempting to alter our customer’s routines through the design of our newest innovation at Z Energy, Fastlane.Jan 10, 20182Jan 10, 20182
The Google Pixel Buds will change your relationship with headphones.Over the course of human existence, our relationship with technology has always evolved. Headphones are no different. I believe that we are…Nov 12, 2017Nov 12, 2017
Published inTrade Me BlogEmbracing customer intimacy at Trade MeCustomer intimacy isn’t a new idea. In fact, startups can’t stay in business without it. But when a company starts maturing and scaling…Aug 2, 2017Aug 2, 2017
Published inMahalo Design Digest08: Navigating through the mazeWe are all busy people—we’re busy with work, our kids (hey, I had a new baby this week!), and the perils of life. In this issue of Mahalo…May 6, 2017May 6, 2017
Published inMahalo Design Digest07: The underlying thread of design.In Mahalo Design Digest #07, we’ll look at recent musings on the role of the designer in organisations and businesses. First, we have an…Apr 21, 2017Apr 21, 2017
Published inMahalo Design Digest06: An hour of modern product design.We’ll look at four broad areas of product design: Process, psychology, motion, and typography. Granted, there are over 14,000 words waiting…Apr 6, 2017Apr 6, 2017