Product Update — Improved Payment Management

Coinbase Commerce
2 min readApr 24, 2018

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Cryptocurrencies have made it possible for anyone anywhere in the world to quickly start accepting payments online. Coinbase Commerce is a free non-custodial solution for accepting cryptocurrencies and over the next few months we’ll be shipping new features to help cryptocurrencies succeed as currencies.

We recently shipped a few new features to make payment management a much easier and more intuitive experience for merchants.

Easily identify payments that require more attention

Payment statuses

We’re now surfacing the status of a payment next to the payment code. Unlike credit cards, cryptocurrencies are push payments processed by a decentralized network of computers. We’re constantly monitoring the network and when consensus is reached on the status of a payment we immediately reflect that within the dashboard.

Detailed payment information

Payment details

Need more details on a payment? Simply click on a payment to see exactly what happened. We surface relevant customer information if any was collected along with the exchange rate at the time of payment. What’s more we also display a detailed timeline…more on that below!

Payment timelines

With payment timelines you can now see the exact sequence of events that occurred with a payment. Need even more info? Just follow the link out to a block explorer.

Upcoming changes

We’ll be shipping even more features to simplify payment management including search and improved receipts so customers and merchants have a single source of truth. We’re working hard on building withdrawal and refund features so you can withdraw and refund customers directly within Coinbase Commerce; no third-party wallet needed. And what’s more, we’re building shopping cart plugins for popular e-commerce platforms so you can start accepting cryptocurrency in just a few minutes.

Conclusion

We’re making cryptocurrencies the best way to pay and are continually improving the product based on your feedback. If you’re passionate about making cryptocurrencies succeed as currencies and are as excited about the future as we are, we’re hiring!

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