Shaun ColeyThe Faerie PathIt is like going back in time. As if I stepped from the forest path and had fallen back in time a few centuries. This is the same path, butApr 8, 2020Apr 8, 2020
Shaun Coley13 Myth Busting Fake Covid-19 Facts.There has been an avalanche of false information regarding Covid-19 posts being shared on social media and via email.Apr 2, 2020Apr 2, 2020
Shaun ColeyCustomer Service GapDo You Understand the Needs of Your Customers?Mar 26, 2020Mar 26, 2020
Shaun ColeyCustomer Survey vs. Customer Focus GroupCustomer research Surveys and Customer Research Groups are very different in there aims and in what they do best. Quantitative vs QualitiveMar 20, 2020Mar 20, 2020
Shaun ColeyCustomer Service As A Tool For Growth.We all wish to have our customers telling other people how great our brand is but how do we monitor the chance of this occurring? One of…Mar 19, 2020Mar 19, 2020