The Cost of Repairing My MacBook Air
Nicole Dieker
8526

As long as you have a known problem or it’s mostly just normal wear and tear they do tend to be like this. I have even talked them into replacing a brand new MacBook Pro that my cat had spilled water on, even though that is the one thing they are serious about never fixing/replacing. I may have almost cried.

If you have a problem they don’t want to confess to or costs too much to fix, you end up a bit like this: http://motherboard.vice.com/read/apple-employees-company-is-hiding-iphone-6-plus-touch-disease-truth-from-customers?trk_source=popular

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