Connie Barrow5 things a receptionist can’t do in high heelsThere’s been much debate recently over the news that a receptionist was sent home from work on her first day for not wearing high heels…May 16, 2016May 16, 2016
Connie BarrowHow can businesses benefit from outsourcing calls?Check out our 5 reasons why you should outsource, here.Dec 23, 2015Dec 23, 2015
Connie BarrowHM Revenue and Customs — the worst contact centre in the UK?HM Revenue and Customs (HMRC) is centre stage in the news at the moment due to its “worse than abysmal” customer service.Nov 5, 2015Nov 5, 2015