Joshua LeeinConsumerAffairs for Brands7 Easy Ways to Leverage Customer Reviews in Your Marketing EffortsCustomer-centric stories make for compelling content. Are you making the most them?Feb 16, 20171Feb 16, 20171
Joshua LeeinConsumerAffairs for Brands3 ways to use reviews to make decisions or organizational improvementsMaking sure there are strong, user-friendly customer feedback channels in place can help brands create loyal customers, attract new leads…Oct 12, 2016Oct 12, 2016
Joshua LeeinConsumerAffairs for BrandsIs your customer experience strategy ready for summer?Summer is coming yet again, and with it a projected 7% increase in consumer spending at restaurants and bars and a 10% increase for online…Apr 26, 2016Apr 26, 2016
