Tom ParishBuilding A CRM With Empathy For The UserThe future of CRM is conversation, specifically with systems that offer both solutions and empathy. Tune in for a brief conversation with…2 min read·Dec 11, 2018----
Tom ParishConversations are the Next Frontier for Customer ServiceClick above to see SoundCloud player. This transcript is edited for readability.5 min read·Dec 4, 2018----
Tom ParishBuilding a CRM with Empathy for the UserThe future of CRM is conversation, specifically with systems that offer both solutions and empathy. Tune in for a brief conversation with…2 min read·Nov 28, 2018----
Tom ParishConnected Consumers want Connected Support<iframe width=”100%” height=”300" scrolling=”no” frameborder=”no” allow=”autoplay”…2 min read·Nov 19, 2018----