Corey Waldin
Sep 7, 2018 · 1 min read

Very insightful Alice. I think you touched on some super important details many don’t see such as onboarding and that fact that no one RTFM. I’m really interested in your internal research methods if you had planned a part 2 of this. Would love to have you expand on that as well as how you work those trouble areas you find in research in with the overall business goals. Are you constantly quick win iterations to the existing tools while planning full blown redesigns?

    Corey Waldin

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    Senior Product Designer @Netflix. Formerly @ZURB and @FollowUpThen. Human Centered Human with a focus on centering humans.