Agreed. I’ve seen many leaders at the top of their game having exceptional EQ and this comes out of reading people and anticipating what and how of their response and reactions. And with this ability to read people comes ability to confidently read situations that gives them an upper hand in being able to control emotions, execute plans and derive results.
Cory — great article. Reminds me a lot of Dan Pink’s “To Sell Is Human”. Too many people (my former self included) have the wrong impression of what it is to be a salesperson. I hope you sold a few people on looking at the profession in a new light.