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The World Health Organisation has declared the spread of novel coronavirus (2019-nCoV/COVID-19) a global emergency, following its appearance in China late last year. As of February 12, over 45 000 cases and 1,100 deaths have been confirmed in mainland China alone, surpassing the toll from the SARS epidemic of 2002–3.

New cases are being identified each day across 25 other countries, including Australia, which currently has 15 known cases. The Australian Government has recently implemented strict travel restrictions and self-imposed quarantine for all travellers, coming from mainland China.

Perhaps the most alarming aspect of the Coronavirus outbreak is how little is still known about the nature of the disease. It is too early to determine how deadly the virus is, how the virus actually spreads and whether an infected person is contagious before showing symptoms. …

girl wears mask to protect herself from bushfire smoke
girl wears mask to protect herself from bushfire smoke

The devastating 2019–20 Australian bushfires continue to rage on, with at least 28 recorded deaths nationally. Hundreds of structures have been destroyed and millions of animals and livestock have perished. Unfortunately, there is no end in sight, with experts warning the fires could could continue for months.

Thousands of Australians have been evacuated from their homes and displaced due to the severity of the fires, with many experiencing unforgettable death, destruction and loss.

In response, the Australian government has pledged $76 million dollars to assist with treating the emotional trauma these fires have caused. …

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WebRTC video technology is the jewel in the HTML5 video conferencing crown. Sessions are fully encrypted, run entirely within the browser and can be accessed by any modern device including smartphones, iPads, and Tablets. WebRTC is the most secure video technology available today.

The simplicity of URL based video allows WebRTC to be accessible from any device on basically all modern browsers (MS Edge is about to join the club of WebRTC 1.0 standard supporting browsers).

WebRTC is a great technology when you have a modern device, a modern browser, and a great internet connection. When things go wrong, however, there are many parameters that could be an issue. Video conferencing is a distributed application and one of the most difficult digital applications to get 100% reliable because as an application provider, most variables are out of our control. …

A 2016 Headspace report revealed significant insights into the mental health of tertiary students in Australia. A whopping 85% of students recognised a potential need for help, yet barriers such as worrying what other people would think or being too embarrassed to ask for help affected 1 in 5 students.

With statistics like these, it’s not surprising that tertiary institutions, such as Melbourne’s Swinburne University, are looking for ways to improve mental health care and access among students.

Swinburne approached Coviu late 2018, initially being interested in our WebRTC video telehealth platform. Once discussions began, it became clear that students needed something even more accessible, private and discreet.

If you answered yes, telehealth may be the solution for you.

Here at Coviu, we want your transition process to be as seamless as possible, so that you can experience the benefits of video consultations, without the stress.

We are built on WebRTC browser technology, meaning no downloads are required and access to your digital practice is just one click of a link away. We also offer one-on-one demos, numerous help articles and informative blog posts, to help you with the transition.

This month, we have been working hard to bring you new features, such a the text-only chat described below. We strive to continuously improve our platform to ensure we provide you with validated diagnostic and clinical tools, helping you achieve equal or better outcomes than face to face sessions. …

As the Australian population continues to grow and age, the role of telehealth in our healthcare system can no longer be ignored.

Coviu’s CEO, Dr Silvia Pfeiffer, states that telehealth is “the only way to scale our future healthcare needs in an increasingly ageing and digitally enabled population”.

There is mounting evidence that supports the effectiveness of telehealth for aged care, particularly when used in a hybrid care model. This is when patients attend face to face sessions as needed, but use video consultations for almost all other aspects of care such as postoperative checkups, outpatient rehabilitation, script renewal or referrals. …

Attracting patients to your new telehealth service can be challenging! But don’t worry, we have compiled a list of 5 fundamental marketing ‘must-do’s’, that will help you create a strong brand image and generate increased ROI.

Now that you’ve chosen your telehealth software and are set up for video consultations, one question remains:

How will you attract patients to your new service?

This is arguably the most challenging aspect of setting up a digital practice and many clinicians become easily discouraged when patients don’t ‘flock’ to their telehealth service.

Fear not! We have devised 5 simple marketing steps for you to implement, which will not only help transition your existing patients to telehealth, but will also expand your reach and attract new patients to help fill those books. …

It’s still January, if only just, so we can still welcome you to 2019.

There’s a lot of exciting news from Coviu already, so read on!

We are so appreciative of your trust in us and in our vision for better access to health care. We thoroughly enjoy interacting with you through our website and platform.

We would love to meet you in person! Come see us at the Australian Financial Review Healthcare Summit, where Silvia will be presenting at the Sofitel Wentworth Sydney on February 19.

Coviu wins a CRC-P grant to clinically verify AI in tele-rehabilitation

Talk about starting the new year with a bang!

In December 2018, Coviu received confirmation that our Cooperative Research Centre Project (CRC-P) Grant application was approved! This means the federal government will provide funding to support clinical validation for our tele-rehabilitation project ‘PhysioROM (range-of-motion). …

Recent studies suggest that almost half of all Australians at some stage in their lives will be affected by mental illness. Despite the prevalence of these conditions, particularly anxiety and depression, many harmful stigmas are still believed and reinforced by society and the media. This continuously leads to instances of social withdrawal and failure for those affected to seek help.

In addition to this, many rural and remote Australians are disproportionately affected by mental illness and have reduced access to mental health professionals.

Did you know that many patients find it easier to open up about their mental health issues online rather than in-person, not just because they don’t have to leave the sheltered environment of their home, but because it is less confronting to talk on a computer than in-person? …

Talk about starting the new year with a bang!

Here at Coviu, we received some amazing news at the end of December 2018: Our Cooperative Research Centre Project (CRC-P) Grant application was approved, which means the federal government will provide funding to support us and our collaborators undertaking clinical validation for the telerehabilitation project ‘PhysioROM’ (range-of-motion) through to July 2021.

The Project:

The project’s title is “Transforming joint surgery rehabilitation with artificial intelligence in telehealth”.

Rehabilitation following total knee arthroplasty (replacement) is essential for patient recovery, and recent research suggests that inpatient rehabilitation following this surgery is over 30% higher in expensive private hospitals than in the public health system and international counterparts. Offering an alternate pathway of outpatient and domiciliary (in-home care) could save private health insurers 65% in expenses, translating into $140M+ in savings for Australia’s health system. …



Coviu offers healthcare businesses a way to successfully and sustainably introduce video consultation services.

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