Joe CrawfordinChatbots MagazineUnderstanding the Need for NLP in Your ChatbotAs chatbots have become more and more prevalent over the past few years, they have predominantly functioned as scripted, linear…Feb 15, 2018Feb 15, 2018
Joe CrawfordinBotPublicationEnhancing Events with ChatbotsAs chatbots become more and more prominent, they begin to stretch their reach into new, exciting categories. Reliable problem solvers that…Sep 30, 2017Sep 30, 2017
Joe CrawfordinChatbots MagazineHow airlines are using chatbots to take their service to a higher altitude.The airline industry is one marked by fierce competition and a reputation for lackluster customer service. It seems that everyday brings…Sep 13, 2017Sep 13, 2017
Joe CrawfordinChatbots LifeClass is in session — Chatbots and the future of educationThe classroom of today is a different world than that of just ten years ago. Digital technologies like the internet and mobile devices have…Sep 13, 2017Sep 13, 2017
Joe CrawfordinChatbots LifeHow to build a Facebook Messenger Chatbot without codingBuilding a chatbot can seem like a daunting task. This is especially true for those who (like me) lack coding knowledge. Thankfully, there…Aug 2, 2017Aug 2, 2017
Joe CrawfordinChatbots MagazinePart 2: Are Chatbots About To Send Email Marketing To The Trash Folder?In part 1, we examined the differences between email marketing and chatbots, digging deep into platform functionalities, demographics, and…Jul 27, 2017Jul 27, 2017
Joe CrawfordinChatbots MagazineAre chatbots about to send email marketing to the Trash folder?Email is among the highest performing marketing channels. It regularly outpaces other mediums, with research showing that email drives…Jul 18, 20176Jul 18, 20176
Joe CrawfordinChatbots LifeBanks using chatbots are two steps ahead of the fieldLook closely and you’ll see that banks have long been leaders in adapting new technologies. From SMS balance requests to IVR telephone…Jul 9, 2017Jul 9, 2017