6 DIFFERENCES BETWEEN SOCIAL AND TRADITIONAL CRM (Customer Relationship Management) Customer Relationship Management is the most important frontline task in any corporation. Due to the development in technologies, the way of maintaining the relationship with customers has evolved #money #customerexperience #financialcrisis #customers #business #customerservice #crm #multitasking
I say this all the time If you want loyal and repeat customers, Good and amazing customer service is a must. A customer evaluates every interaction he or she has with your staff and makes a judgment call about your service.
Have a feed back form or rating so your customers can comment or rate your products, then you must answer their comments, It’s a great way to show customers that you’re not only reading their feedback, but also acting on it.