crocket
crocket
Jul 28, 2017 · 1 min read

Let me summarize the secret sauce of comment management.

  1. Redirect heated disagreements. Close heated threads. Give angry users timeouts.
  2. Context collapse(a set of assumptions understood in one social context, but not in another. e.g., MGTOW vs PUA vs feminism) causes first-principle slugfests. Prevent first-principle slugfests by, for example, putting trigger warning. Defuse first-principle slugfests by not allowing people to discuss first-principles and definitions for extended duration of time. (Did I summarize properly?)
  3. Moderation doesn’t scale. Treat and compensate moderators properly. Give enough power to moderators.
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