Jul 28, 2017 · 1 min read
Let me summarize the secret sauce of comment management.
- Redirect heated disagreements. Close heated threads. Give angry users timeouts.
- Context collapse(a set of assumptions understood in one social context, but not in another. e.g., MGTOW vs PUA vs feminism) causes first-principle slugfests. Prevent first-principle slugfests by, for example, putting trigger warning. Defuse first-principle slugfests by not allowing people to discuss first-principles and definitions for extended duration of time. (Did I summarize properly?)
- Moderation doesn’t scale. Treat and compensate moderators properly. Give enough power to moderators.
