Ledger Nano S - setting up a NEO Wallet

This is a quick guide to set up your Ledger Nano S as a NEO wallet. For more information about the Ledger Nano S, read my Beginner’s Guide.

This guide will show you step-by-step how to set up a NEO Wallet on your Ledger Nano S. If you haven’t set up your device for first use yet, make sure to read my Ledger Nano S - setting up a new device guide!

Getting started

The first step is to download the NEO Ledger App to your device:

• Open the Ledger Manager application (What is this?)
• Connect your device to your pc or desktop using the USB cable
• Unlock your device using your PIN code

Once successfully connected to the Led Manager, scroll downwards in the "applications" tab until you find the "Neo" app. Click the green arrow to download the app to your device.

Click the green arrow to download the NEO Ledger app to your Nano Ledger S.

Your device should now show the NEO icon in the menu.

Next you will need to download the NEON Wallet software on your pc or laptop. This is the NEO Wallet software provided by City of Zion.

Download the latest version here: https://neonwallet.com

Logging in to your wallet

First open the NEON Wallet application and click the green "Login using a Ledger" button in the opening menu.

Click "Login user a Ledger" to start connecting to your Ledger Nano S.

The NEON Wallet application will now try to recognise your device.

Connect your Ledger Nano S now if you have not already done so.

Now open the app on your device. It will show the text “Wake Up, NEO…” in your display.

The display of your Ledger Nano S will say "Wake Up, NEO…" once the NEO Ledger app is running.

Once your device is successfully recognised the green "Use Ledger Nano S" button will light up.

Click "Use Ledger Nano S" once your your Nano Ledger S is successfully recognised.

That's it!

Finding your wallet address

Currently every Ledger Nano S will generate a new NEO wallet!
To use the device as a NEO Wallet you have to send your NEO (and other NEP-5 tokens) from your existing wallet to your new generated wallet.

Every Ledger will generate its own wallet address, to find your public address, click "Receive" in the top menu once you're logged in.

Click "Receive" to display the public address of your Ledger Nano S NEO Wallet.

A pop-up will show, displaying the public NEO address of your device. Clicking the "copy" icon next to the address will copy it to your clipboard.

The "Public NEO Address" is the NEO Wallet address of your Ledger Nano S.

Troubleshooting

The NEON Wallet application can display the following error messages:

USB Failure: No device found

Connect your Ledger Nano S to your pc or laptop and unlock it using your PIN code.

It means that:
- Your device is not connected to your pc or laptop
- Your device is connected, but the PIN is still locked

Make sure that your device is connected and you have successfully unlocked it using your PIN code.

Found USB Ledger Nano S: Hardware Device Error

Start the NEO Ledger App on your Ledger Nano S.

It means that:
- Your device is connected and PIN unlocked, but the NEO app is not running

Make sure that your started the NEO Ledger app on your device, you should see "Wake Up, NEO…" on its display.

Was this post helpful? Please clap for visibility, thank you!

Want to see more posts like this? You can help by donating:
BTC: 1QBjMxmHRcV2LHziyEHxyF6gp51sPncjRE
ETH: 0xdcb1ee6e7c3a6ff001a144f2ce8be8bcc413bf04
LTC: LbzXmr9iHYrmedUGxtdeNhng64P11248et
NEO/GAS: AL66kXhNt7eCvvaAqe16TTk6g79SNDhfQD