Types of Salesforce Clouds
Salesforce is one of the top distributed computing organizations in this universe. It has various items, and all are Cloud, so how would we realize which Cloud to utilize and what’s the distinction. Well, it’s quite exceptional concerning the Salesforce Cloud. We will attempt to reveal to you the difference and start the Salesforce venture with this.
So, let’s understand the types of Clouds:
1. Sales Cloud
2. Service Cloud
3. Marketing Cloud
4. Commerce Cloud
5. Community Cloud
1. Sales Cloud:
Salesforce sales cloud is basically a module in salesforce where the entire sales process is handled and revenues are generated. It helps a businessman to grow their accounts, find customers, and close the deals faster. More leads get generated and it accelerates productivity by providing Insight decisions.
2. Service Cloud:
Salesforce Service Cloud is another module in salesforce.com which refers to services provided. It provides services like call-center, live conversations, knowledgebase, assistance with products to customers. The main motive of the service cloud is to keep people happy.
3. Marketing Cloud
Salesforce Marketing Cloud helps navigate the entire customer journey on one platform. It provides channels and helps marketers deliver right message on right time.
It helps marketers as follows:
• Marketing automation helps reach customers through relevant messaging. One can also build and manage campaigns to drive user engagement.
• Adding mobile to email and social campaigns help reach customers anytime, anywhere.
• Enhance new customer acquisition, re-engage inactive customers, and align advertising with every channel.
• Helps to predict right content on the web by developing Landing pages, tracking customers, increasing conversions.
• Helps create cross channels and Improve marketing with People data.
- Align marketing pipeline to convert prospects to leads.
4. Commerce Cloud
Salesforce commerce cloud provides a unique online shopping experience. It delivers strategic and personalized shopping experiences, collaborates IT solutions on one cloud that is stable and scalable, provides continuous innovations without delays or disruption, Maximizes productivity by centralized management, and unifies store with store operations, order management, POS, etc..
5. Community Cloud
Salesforce community in lightning collaborates customers, partners, and employees and connects them by building a community relevant to their business. Everyone can build the community and share their thoughts and problems with other members. It helps customers connect with each other and help each other. Customers can interact with each other, share their services, and provide feedback too.
