Christopher PennBlockedUnblockFollowFollowingVP Marketing Technology @shiftcomm, ninja, PodCamp cofounder, Marketing Over Coffee cohost, speaker, author, marketing professor. More: http://t.co/MZRpMW1DAug 11, 2016Spot on. People can lean on any tool they’re too comfortable with.Alex Acton1Thanks, Alex!Agreed. People assume tools = results, or tools = talent.