Published inBootcamp·PinnedSetting goals when you work in a delivery team in governmentI originally wrote this guidance for people within the User-Centred Design profession in the Home Office. It’s intended to give a pragmatic steer on how to set goals (which are a required part of our performance management process) that are actually meaningful and achievable. But I hope that it will…Govdesign10 min readGovdesign10 min read
Oct 10, 2018Designing caseworking systems meetup #2Update Mar 2019: I’m organising another meet-up soon, sign up to the mailing list here to be notified of when tickets are available: http://eepurl.com/gkO2JL Over the last year I organised two meet-ups for people designing caseworking systems in government. Previously I’d hosted write-ups of the events on a dedicated site…Digital18 min readDigital18 min read
Oct 5, 2018Designing caseworking systems meetup #1Update Mar 2019: I’m organising another meet-up soon, sign up to the mailing list here to be notified of when tickets are available: http://eepurl.com/gkO2JL Over the last year I organised two meet-ups for people designing caseworking systems in government. Previously I’d hosted write-ups of the events on a dedicated site…Government8 min readGovernment8 min read
Published inWeb of Weeknotes·Sep 11, 2018Meetups and mentoring: Weeknotes s02e083 Sep 18–7 Sep 18 Things that happened this week Went to a DWP meetup My buddy Chris and the indomitable Simon Wilson invited me and Michael Owen up to a DWP design examples meetup, where DWP designers get together and share examples of similar work. We went to talk about the work that we (well, mostly Mike) have done…Government3 min readGovernment3 min read
Published inWeb of Weeknotes·Sep 5, 2018Moar digital stuff: Weeknotes s02e0727 Aug 18 — 31 Aug 18 Short and sweet one this week as I was only in work for 3 days (I’m taking another long weekend off for my nephews wedding which I was very excited about). Stuff that happened this week Moar designers My week started off well by welcoming the quietly spoken, incredibly talented…UX2 min readUX2 min read
Published inWeb of Weeknotes·Aug 29, 2018Workshops and sea views: Weeknotes s02e0613 Aug 18–24 Aug 18 This weeks edition is another bumper one due to cramming things in before heading off on a short break last week. It’s been a really packed few weeks so I’m going through everything day by day so I don’t miss anything. Mon 13 Aug In Sheffield on a…UX6 min readUX6 min read
Published inWeb of Weeknotes·Aug 15, 2018Starting the fun stuff: Weeknotes s02e056 Aug 18–10 Aug 18 Sorry, late again. But I had a pretty good week all in all. Really felt like I made some good progress on two projects I’m working on. Highlights of the week Beginning to turn research into the fun stuffUX4 min readUX4 min read
Published inWeb of Weeknotes·Aug 6, 2018Prioritising projects and prototyping: Weeknotes s02e0523 Jul 18— 3 Aug 18 I’ve struggled to find time for weeknotes recently, so this is a bumper edition of the last two weeks. I’ve spent a lot of time toing and froing from home to London. …Government4 min readGovernment4 min read
Published inWeb of Weeknotes·Jul 22, 2018Travel and false impressions: Weeknotes s02e0423 July 18–17 July 18 I’m writing this shortly after guzzling large amounts of freshly baked cinnamon swirls for breakfast, with the delicious sweet pastry smell still lingering in the air. Mmmm. This of course triggers some guilt and my rational self has earnest plans to go for a run…UX7 min readUX7 min read
Published inWeb of Weeknotes·Jul 13, 2018Taming elephants: weeknotes s0230302 Jul 18 — 13 Jul 18 Apologies, this is a delayed weeknote as I didn’t get a chance to hit publish last week owing to a bit of a rush before going on a short break. So it’s a bumper edition instead! It’s been a very full-on fortnight but…Design5 min readDesign5 min read
