Inés LunainHitch HQHow to implement a scalable support strategy for your APICustomer service, specifically for digital products and services, has become very sophisticated in the last few years. There are…Jun 12, 2017Jun 12, 2017
Inés LunainHitch HQHow Hotelbeds disrupted the travel sector with their REST APIsHotelbeds is the world’s number one bedbank and a business-to-business (B2B) provider to the global travel industry. The group, originally…May 24, 2017May 24, 2017
Inés LunainHitch HQImproving the e-commerce experience with the Findify APIAccording to a recent article by Programmableweb, in the last 5 years e-commerce has become the third sector where Application Programming…Apr 11, 2017Apr 11, 2017
Inés LunainHitch HQNew Hitch integration with 3Scale: Using the API Assistant to improve the dev experienceAPI management platform 3Scale (recently acquired by RedHat) and Hitch have one goal in common: helping providers give the best developer…Mar 28, 2017Mar 28, 2017
Inés LunainHitch HQMeasuring growth for your API using the SaaS analogyUp until recently APIs have been part of the tech domain almost exclusively. As they go mainstream, it’s becoming more and more evident…Mar 15, 2017Mar 15, 2017
Inés LunainHitch HQ#APIchat: Calculating the cost of your APIAs APIs become more mainstream, a lot is being discussed around best practices for design and implementation. But there’s one challenge…Mar 7, 20171Mar 7, 20171
Inés LunainHitch HQNew #APIchat episode: The bottom-up approach for API documentationIn the third episode of our API chat series with Hitch cofounders Luke Miller and Bruno Pedro, we discussed new trends in API…Feb 28, 2017Feb 28, 2017
Inés LunainHitch HQDeveloper Success: the real challenge for APIs, and how we plan to solve thatDesigning and implementing an API is just the beginning of a very long journey, whose success will be marked by how well you establish…Feb 28, 2017Feb 28, 2017
Inés LunainHitch HQNew #APIchat episode on GraphQL versus REST APIsLast week we released the first episode of #APIchat, a series of conversations around APIs.Feb 22, 2017Feb 22, 2017
Inés LunainitnigWhy Customer Success is more about connection than fighting churnA very common misconception for many startups is that customer success is a function within a team. This perspective is not only terribly…Feb 20, 2017Feb 20, 2017