I love complaining and so should YOU!

Admit it. You love to complain.

I do. Although, it can be very tolling on your mood if you like to constantly point out the negative. I find customer service is the best thing to complain about. Being said, I work in the customer service industry. I have said “I’m sorry” more times on a daily basis than a Canadian with road rage. I understand that my job is to make the customer feel like they are right even if they have no ground to stand on. Maybe it’s stress-relief. Maybe I’m an awful person. Maybe it’s Maybelline. Not really clear. I do know that I only complain if I am correct or experienced an injustice.

Don’t complain for the sake of possibly getting something for free. (Currently thinking about some woman who sued Starbucks because they put too much ice in her coffee. Get real. There are bigger problems in the world.) Complain to make the company better for other customers. Prove your point. Be nice and do not yell. Complaining in writing is more productive. Your word verses theirs does not prove much, but laying out the situations with proof in writing will always get a better response.

I think back to a time when I had issues with a previous landlord and the amount they gave me back on my deposit. I couldn’t prove that I shouldn’t have been charged for paint, but during the process I was able to prove they were off by 10cents. You better believe that when they asked “Do you want me to write a check to you for 10 whole cents?!”, that my response was a big ‘ole HELL YES! During this whole time I talked to the landlord on my lunch break for 30 mins everyday for about a week. I even told them my goal was to waste their time until I got my way. My coworkers lovingly called me a horrible person and I should do better because I was also in Customer Service. I felt I had every right to my 10 cents. It was a small victory, but I feel it pointed out to the landlord that I was in the right and I would stop at nothing before I got my way.

Before I continue to digress into the pile of crazy that I actually am, being kind while complaining will go a long way. Writing a calm letter will get a better response. I have decided that I should now take a few days to calm down before I address the situation where I have been wronged.

Go forth and complain. Make the world a better place.