Bots suck
Ben Stern
586

I would add to this — allow me to build on an existing query, like I do with a human. It’s very frustrating to have to start conversations from a zero state even if you were just interacting with the bot. For example: “Alexa, what’s the weather?” followed by, “How about tomorrow?” does not work.

Instead, I have to take each statement and preface it with “Alexa”. Feels kinda like this: https://m.youtube.com/watch?v=aOLxQGLJouI

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