I am truly saddened with the sudden passing of Ed. He was the coolest Amex President I know, and he touched my life & career directions several times. He personally send message via twitter and facebook, just to keep in touch and to comment on my posts. He called me by name every time we met, both in New York and Sydney — I bet he was the only Amex exec remembered me by heart, with band level less than his half of band level, if he had any.
His passion of digital new product development and partnerships led me to take my role today at Amex. I put more than 100% of my work focus to deliver his visions, and I promise I keep on doing that as this is his legacy to the company. I will do everything in my power to make Amex at the front foot of digital payments, online, offline, and mobile. And it will be cool.