Voicemail to Email

The most recent offering of Nectar Desk converts voice messages into an MP3 or WAV file that is sent to the individual’s email inbox. This can also be made automatic by changing settings. With call center voice recording, staying connected to business is made easy as most recent voice messages are accessible almost instantly.
In fact, in your inbox, vital company voice messages can be saved for long periods of time and can be shared among colleagues by simply forwarding the electronic alert.
Storage of Audio Messages
1. Voicemail Forwarding to Email & Erase
Business managers are bombarded with tons of voicemails which can derange the inbox. Nectar Desk has the possibility to ‘Forward and Delete’ that automatically sends the voice message to your email and removes the data from your voice inbox folder.
2. Store & Forward
Another possibility is the ‘Store and Forward’ feature that is similar to the above however the data is also kept in the voice messages inbox. This ensures data security as there are multiple copies within reach.
Benefits to your Business
1. Engage with Customers and Prospects Fast
Alerts received with Nectar Desk are instantaneous meaning your phone does not have to be in hand to know you have a new message. Response to customers is quicker. Replies can be sent from anywhere with recordings.
2. Reply to Important Messages Instantaneously
Sometimes you may be in a situation where it is awkward for you to get back to customers. At such times, voicemail recordings can be forwarded to your coworkers so that callers are helped and the reputation of your call center remains pristine. You can even add in helpful comments to aid your fellow agents in answering the voice messages effectively.
3. Read Your Voicemail
Often in office environments, it may be difficult to listen to voicemails without disturbing other work or staff members. As there is an option to read your voicemail in the form of written words received through text message or email, this is no longer a problem. For these reasons, the valuable call center solutions provided by Nectar Desk will be an asset to your company.
