Explained: What Is IVR And How Can It Benefit Your Small Biz?

I can’t wait to try out some of the ideas in this article! I have been putting off really getting into implementing a VoIP system, but this makes it sound easy and, most of all, worth it! I think this could really help me avoid some of the runaround people feel like they’re getting when they call a company and get transferred from one person to another. I am looking forward to putting this technology to work.

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