One of the core responsibilities of a Product Manager is to define a product’s purpose (product vision) and clearly communicate what that means to the rest of the organization. Defining the full scope of that purpose is typically a lengthy collaborative effort between the Product Manager, internal stakeholders, clients, subject matter experts, developers, etc. There tends to be a lot of ambiguity until this is done. It’s an uncomfortable position for many people, myself included.

I think that’s where we’re at right now as an organization. Our product vision is still a work in progress and as a result I still hear things like, “What are we building? Why are we building it? Is what we’re building valuable to our clients?” …

For the first time in a very long time, I had some free time at work. Crazy, I know.

It’s almost never a dull moment while working for a software company. My day is usually chocked full of meetings, administrative work, peer mentoring, designing interfaces, firefighting, creating prototypes, coding things, etc., but this one fateful day I actually had some time to kill. This was a rare opportunity and I didn’t want to waste it.

What was I going to do?

I’ve wanted to improve our icon situation for a while now and convert our icon font to SVG. We chose to use an icon font because we had to support IE8 — . My fellow designer, , lovingly crafted our current icon set and it sadly fell prey to some implementation limitations (namely anti-aliasing). …


Daniel Reid

Product Management & Design

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