Dana KrookinAda Support6 Ways Chatbots Boost Customer Experience to the Next LevelAt a time when most companies are either investigating artificial intelligence (AI) for their business or already applying it, the chatbot…Mar 29, 2018Mar 29, 2018
Dana KrookinAda SupportWhy Chatbots Need to Prioritize the Full Customer Support JourneyWhat’s worse than waiting in a customer service line and repeatedly getting the “all agents are busy but please continue to hold and thanks…Mar 23, 2018Mar 23, 2018
Dana KrookinAda SupportWhat is Artificial Intelligence (AI)?Admit it. When you ask Siri a question and she gets the answer right, there’s a part of you that smiles, marvelling at the thought that you…Feb 16, 2018Feb 16, 2018
