It’s safe to say that search is a well covered topic by big names like Google, Bing, and Yahoo, so trying to improve or redesign a search page from that regard seems pointless. For this challenge I decided to focus on improving a function that I had control of and knew customer pain points about. Therefore I dedicated this two hour design session to improving how customers search for gateways that Spreedly supports.
Previously I picked back up on a project called 100 Days of UI. I wrote about the project in my article Designing with Time Constraints to Improve Design Thinking. If you are not familiar with 100 Days of UI or you have not read my first article the overall gist of the project is to design a UI within a 2 hour period. Except this time I put a little twist on things. My focus is from a UX perspective and my goal is to use the 2 hour period to improve my design thinking and help me iterate quicker.
About a year ago I was actively participating in a project called 100 Days of UI. Which was a project that a designer created to challenge himself to 100 Days of 100 interfaces and elements. The designs were to be completed within a 2 hour period. The project sounded neat and I thought that this would be an excellent exercise for delivering ideas quickly and under pressure.
It was also around this time Dribbble was getting a lot of mention for designers just producing pretty pictures and not creating designs that were actually functional. …
I came on-board in April of 2016. Post on-boarding process and adjustment to the new role, preliminary design research began. Payments was a new industry and so was Spreedly. Managing the marketing website became a responsibility. It was time to learn a few things. After speaking with colleagues the path was clear: perform a content audit . And so I did.
If you’ve never heard of a content audit before, or have but don’t know what one is, no biggie; it’s pretty simple. A content audit is literally an audit of your content. What that means can vary but in…
As the Lead Designer at Spreedly I am fortunate (and excited) to work on many different types of projects. I was recently involved in designing our new Support App. It’s a place where users can find answers to common support issues and do some basic debugging on their financial transactions. In this article I share insights into my process and some of the steps that were involved along the way.
I am a big fan of the design methodology behind Jeff Gothelf’s Lean UX. If you haven’t read it — check it out. …
First and foremost I have to say I am very fortunate to work for Spreedly, an awesome company, that makes it a part of their culture for employees to attend a professional conference once a year. In my many years as a designer I have never been afforded this opportunity and I can surely say I am grateful for this experience. With that being said lets look at a few things I took away from my time at WebVisions 2016, Chicago.
Using the Waveline: Mapping Premium Value to the User Journey — Nathan Shedroff
For me this was probably the…
I’ve been working on a side project for about a year now or should I say neglecting. I would spend sometime here and there but I never really focused on actually completing it. I didn’t realize why until now. I wasn’t organized. And I didn’t have a plan. I had never really thought about it. I just dove into the idea and started working on stuff that I knew needed to be done. That obviously was not working. Something had to change.
VISIBILITY OF SYSTEM STATUS
Example: Gmail Inbox
Description: The message from Gmail gives the user feedback as to what is happening. In this case Gmail is alerting the user that a conversation has been moved to the trash. The alert also gives them the option to undo if it was a mistake.
MATCH BETWEEN SYSTEM AND THE REAL WORLD
While this may not be an exhaustive list or even the exact order of what you or your team may encounter. The following is a fairly comprehensive listing of what is involved in the UX design process and what each of the steps are responsible for.
The discovery phase is essential to figuring out what the project is about, what you will be doing as a designer, what the business goals are, and who may be involved. During the discovery process you may encounter things like:
User experience design can be summed up as the entire experience and perception a person has with a product or application. Such as how it looks, how it functions, how easy it is to use, where and how information is organized, and how well it satisfies a want or need.
What is a UX Designer?
In short a UX designer is someone that practices specific methods and techniques for researching users want and needs and then designing products and services to fill those wants and needs. …