Daniel D. Kaplan, ConfidentCommunicator.cominThe Confident Communicator18 times when it’s ok to be assertiveAssertiveness is an acquired skill, not a personality trait, and learning to be respectfully assertive means learning to chose when and…Sep 9, 2022Sep 9, 2022
Daniel D. Kaplan, ConfidentCommunicator.cominThe Confident Communicator11 tips for difficult conversationsRather than put off your next tough conversation, collecting grievances, building resentment, try these tips, from Dan Mager, author of…Sep 8, 2022Sep 8, 2022
Daniel D. Kaplan, ConfidentCommunicator.cominThe Confident CommunicatorAn alternative to punishment and rewardMuch of our language is violent in the sense that we rely on blame, shame, guilt, power-over, or unspoken threats when trying to change…Sep 7, 2022Sep 7, 2022
Daniel D. Kaplan, ConfidentCommunicator.cominThe Confident Communicator1 simple phrase to politely correct someoneThink about the last time you called someone out for being wrong or corrected, in a blaming way. What were the repercussions of the…Sep 6, 2022Sep 6, 2022
Daniel D. Kaplan, ConfidentCommunicator.cominThe Confident CommunicatorWhat does punishment “say”?A common communication strategy in our culture is to use guilt, blame, shame, and other punishments to compel people to change their…Sep 5, 2022Sep 5, 2022
Daniel D. Kaplan, ConfidentCommunicator.cominThe Confident Communicator3 stories we tell ourselvesWhat happens in that imperceptibly fast moment between observation and emotional reaction? We tell ourselves a story. Here are the three…Aug 26, 2022Aug 26, 2022
Daniel D. Kaplan, ConfidentCommunicator.cominThe Confident CommunicatorRecognize the stories you’re telling yourselfHere is a game-changing technique from Crucial Conversations, to help us navigate difficult conversations.Aug 25, 2022Aug 25, 2022
Daniel D. Kaplan, ConfidentCommunicator.cominThe Confident Communicator4 questions to break the iceThe only way to begin a conversation is to start talking, and it’s OK to presume that other people want to engage socially. Human…Aug 24, 2022Aug 24, 2022
Daniel D. Kaplan, ConfidentCommunicator.cominThe Confident CommunicatorHow to make contact with strangersYesterday’s Daily Tip discussed all the great things about speaking with strangers. Today, we’ll talk about making contact.Aug 23, 2022Aug 23, 2022
Daniel D. Kaplan, ConfidentCommunicator.cominThe Confident CommunicatorTalking to strangers is good for youThe world is full of interesting people. Every day, a potential friend, ally, or partner comes into your life. They’re sitting next to you…Aug 22, 2022Aug 22, 2022