Don’t Call it a Loyalty Program

Danny Phillips
Feb 13, 2018 · 5 min read

Loyalty Program

Database

Subscriber and Newsletter

CRM

Members

So what can I still say?


Danny Phillips

Written by

Advocate for creating better customer experiences in Australian retail. Co-founder of Arkade CX Agency and the Omneo CX Suite.

Welcome to a place where words matter. On Medium, smart voices and original ideas take center stage - with no ads in sight. Watch
Follow all the topics you care about, and we’ll deliver the best stories for you to your homepage and inbox. Explore
Get unlimited access to the best stories on Medium — and support writers while you’re at it. Just $5/month. Upgrade