What is the Difference Between a Product and a Service?In the business world, products and services are entities that are designed with the intention of being sold for a profit.Jun 1, 2020Jun 1, 2020
Online portfolios are ineffective, ridiculous, temporary devices that aren’t accurate…The discipline of user experience design has been made victim by the legacy of visual design. An online portfolio is a tired tool that…Aug 23, 2018Aug 23, 2018
The Psychology of the Emergency Department Waiting RoomFrom a volunteer’s perspective: my interpretation of the patient psychology in the waiting room, as well as the importance of an empathetic…Jul 10, 2018Jul 10, 2018
Why do all those PowerPoint presentations suck?The cognitive psychology behind how we learn.Sep 27, 2017A response icon1Sep 27, 2017A response icon1
UX, UI, IA, UXD, IXD…what do all the acronyms mean??There is certainly a bit of confusion in the world regarding the acronyms surrounding user-centered design. Here’s a quick post that tries…Sep 20, 2017Sep 20, 2017
What I’ve Been ReadingOne made my all-time favorite list. Another is a story over 100 years old.Sep 14, 2017Sep 14, 2017
Friday Design Principle: Atomic DesignThis week I attended an IXDA event at HS2 Solutions, a digital agency here in Chicago. HS2 Solutions hosted a panel with their client…Dec 9, 2016Dec 9, 2016
My UX ProcessA quick description of what my ideal user experience design process looks like.Dec 6, 2016Dec 6, 2016