Honestly, this is the first time selecting the topic has been a little bit of a struggle for the A-Z of UX. It could have been ‘grouping’ or ‘Gestalt’, but where’s the fun in that!
Let’s talk about gamification and how that can be utilised to enhance user experience.
Originally coined in the noughties, it’s still relevant as a design technique to incentivise users to complete what they might consider boring and mundane tasks.
At some point, we’ve all had to do things we didn’t want to or found no fun in. …
Forms are a core part of our digital life. Whether it’s registering for an account, buying a present or making an appointment, we will need to fill a form to do so.
It’s very easy to annoy the user with requests for unnecessary information, difficult questions , a convoluted workflow or unintuitive ways to provide their data.
They can have very serious consequences when done poorly. A study found that of people completing a ‘living wills’ form to indicate what to do if they were left in a persistent vegetative state, 41% gave contradictory instructions. …
User research is a crucial part of Human Centred Design. It helps you to identify customer needs & problems, which help to define the correct user requirements. There are lots of techniques available, each with their own pros and cons, which are suited to different needs.
This piece is an overview of what is out there, what to consider and where and when you apply them.
Your first task however is to identify what questions you are trying to answer. For example: