Trust the Professionals

One of the things that I always communicate to a new client of ours here atChop Dawg is that if they hire us, they are hiring a team that will always tell them what they need to hear.

Notice that I didn’t say what they want to hear. There is a critical difference.

For most service companies, especially those which are providing a specialty service, they will only tell their clients and customers what they want to hear. It makes sense from a macro point-of-view. They do not want the client to fire them. They want to close the work before their potential competitors do. So let’s be real here readers, this is flawed logic, and as the consumer, the last thing you want a company to do.

So let’s be real here readers, this is flawed logic, and as the consumer, the last thing you want a company to do to you, as good as it may sound to you at first.

When breaking this down on the surface, it makes perfect sense why a lot of customers, individuals such as you and I, look for companies who will make us feel the best, build up our confidence, and do everything we ask them to do. It strokes our egos. It makes us feel great. We feel we are getting our money’s worth. This couldn’t be further from the truth, and you truly do not want to work with companies like that.

You see, a specialty service, such as what we do at Chop Dawg for example, is just that, our specialty. You’re hiring a company for two very specific reasons more often than not — because they provide a service you cannot do, and/or have the capacity to do yourself, and perhaps more importantly, they are experts at what they do. The latter here is essential. Hiring experts. Meaning that these are individuals whose opinion you want to be able to trust, and rely on them to provide you an extra layer of confidence on top of the services they provide.

You’re hiring a company for two very specific reasons more often than not — because they provide a service you cannot do, and/or have the capacity to do yourself, and perhaps more importantly, they are experts at what they do. The latter here is essential. Hiring experts. Meaning that these are individuals whose opinion you want to be able to trust, and rely on them to provide you an extra layer of confidence on top of the services they provide.

Circling back to why we tell clients what they need to hear — well, it is simple. We want our clients to succeed. We want the apps and products that we build to make money. We want our clients to be able to build a brand for themselves, to be monetized, and scalable. Cater to their customers. Cater to future customers. Attract investors. Attract the media. If we simply listened 100% to the clients without providing feedback, these absolutely brilliant people, amazing entrepreneurs, who are heavily focused on their product visions, most entrepreneurs and their products would flop. They hire us because they need our help in order to help mature their products, craft their visions, focus on user conversion, engagement rates, making money, etc.

If we simply listened 100% to our clients without providing feedback, these absolutely brilliant people, amazing entrepreneurs, who are heavily focused on their product visions, most entrepreneurs, and their products would flop. They hire us because they need our help in order to help mature their products, craft their visions, focus on user conversion, engagement rates, making money, etc.

Of course, this doesn’t just relate to a company like us here at Chop Dawg. You can relate this to anything.

Hiring a flooring company to redo your entire home.

Hiring an interior design firm, an engineering and/or architecture firm, or an artist, a musician, or a personal trainer.

Experts are all around us.

People who dive all into their crafts, and try to be the very best at what they do — and then, they teach and educate those around them with their skill-set.

Professionals are always working for the best interest of their clients, customers, and fans. They want to build long-term relationships. They want to see you succeed. They want to educate you on the rationale behind what they recommend.

Yeah, every now and then, you may disagree. That is okay. Educated debates and opinions are always perfectly fine, and finding a professional to help you have those conversations openly is something that should be encouraged, not feared. With that said, be mentally prepared at the get-go for the hunt to find professionals to help you to ensure that they will help you in multiple ways — not just providing a service, or an item you need, in the case of our industry, a computer mouse.

Get your money’s worth, build a relationship, and have experts guide you to build and create the very best of whatever it is that they are providing. Though you can never guarantee success, you can choose to create an environment where you are most likely to succeed. That is what matters the most.


About Joshua Davidson: I build products and grow companies. Founder of ChopDawg.com. Co-host of The Pawdcast. Featured on FOX, MSNBC, CBS, Technically, and Mashable. Email me at Joshua@ChopDawg.com.

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