Datamation: Customer Relationship Marketing and Loyalty

Datamation is one of the prominent names as largest Asian Loyalty and CRM Agency. It is certified under ISO (9008:2001) standard. It is well known for high quality standards, integrity and professionalism.

We have 25 years of experience in serving famous European and North American brands and we provide top-notch services in various fields to other nations as well.

What is included under our Customer Relationship Marketing and Loyalty?

· We have analytical center of excellence for well-calibrated and well-informed modern business decisions.

· We have complete authority on ICTS for full back-end data management and online digital media solution towards –

o Implementation of CRM Programs

o Designing and developing Customer Loyalty Program

o Lead Generation and Customer Contact via tele-calling, direct contact and social media

o Development of Customization of CRM Software

What is the role of our Loyalty and CRM KPI and Impact Metrics?

· It ensures footfalls into the Stores and Outlets

· It creates awareness

· It ensures lifecycle of brand loyalty from customer

· It guarantees bonding with the prospect

· It transforms Prospect into customer

· It drives retention for the store and the brand

What does Loyalty and CRM KPI and Impact Metrics results in?

· Minimum 10–15% conversion from prospect to customer

· Overall targeted membership of Brand Loyalty Program in 1st year — 10,500 customers

· Foot fall — increase in stores by 25%

· 505 retention of customer for cross-sales and other offers

Who are our esteemed partners?

Our esteemed partners are very well known names like –

· ICICI Prudential Insurance

· Lufthansa

· SAS

· KLM

· Shell

· British Airways

· American Express

· Standard Chartered Bank

· HSBC

· ANZ Grindlays Bank

· Max Life Insurance

· Bank America

· Master Card

· GE Capital

· Nestle

· Club Med

· Fedex

· Tourism Authority of Thailand

· Hewlett Packard

· VW Ware

· Microsoft

· Malaysian Tourism Authority

· MMI Fairs China

· Samsung

· Singapore Tourism Board

· Sony

· Monsanto

· Suzuki

· South China Morning Post

· Wall Street Journal Asia

· Time-Warner Group

· India today and so on and so forth…