UX design leader and practitioner, creating and delivering products that people love.
…implementation. Often, because people are so focused on the who and how, they totally miss the why. When you start to understand the why, your mind is then open to think of creative and original ways to solve the problem.
Upgrade your user, not your product. Don’t build better cameras — build better photographers.
…o the next level. Let’s throw out generalizations, averages, and just shooting for the 80% use case. A single user’s contextual feedback is so much more valuable than 4,000 users giving feedback without context.