Reach is a platform that lets you track data from multiple sources and use it to automate custom journeys. These journeys might be delivering personalized content or extending step capabilities for a Salesforce journey.
We are in the process of building out a series of connectors. This post is about a connector for Learning Locker.
Learning Locker is a Learning Record Store (LRS) that consumes xAPI and helps you derive insights from the data gathered.
Journeys in Reach can be triggered by an outgoing event (initiated by Reach) or via an incoming payload received from an external source such as Salesforce or Learning Locker.
In Learning Locker v2, they introduced a new feature called ‘Statement forwarding’ which allows you to forward xAPI statements, that meet a given criteria, to an external endpoint (similar to how a webhook works). It’s now possible for your LRS to push filtered statements that trigger a personalized user journey in Reach. Pretty neat.
As Learning Locker works with xAPI it means that Reach journeys can be triggered by any platforms that emit xAPI statements consumed by the LRS. With this one integration - Learning Locker - we can trigger journeys with data from multiple sources such as Moodle, Storyline or any other platform that can talk xAPI.
Combined with Reach’s ability to determine journey tracks based on personas, this provides a compelling option for those interested in the delivery of timely, personalized and actionable feedback.