Dealing with Growth

A year ago, all engineers at ShopBack reported directly to the CTO. We had no Engineering Managers (EM), no team leads, and in other words — no structure. Recognising this as a rising issue for a start-up with a 250% year-on-year growth rate, we hired a VP Engineering to put a proper structure in place.

Introducing engineering managers was a paradigm shift he proposed which had an outsized impact on the engineering team.

We grew from:

  • One to three engineering centres
  • Fifteen engineers to more than fifty engineers

The biggest game-changer for me was my role…

david chua

Engineering @ShopBack. Find me at

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