3 Steps To A Convincing Pitch, perfected by the ancient Greeks: Any kind of pitch has one simple goal: to convince the receiver that you are “right” about something and they should change their mind accordingly. You can’t make someone change their mind, but you can help everyone to decide…

When onboarding a user to a new product, one critical step which too many underestimate, is to tell the user what’s next. The third user engagement goal for onboarding is to initiate the user’s actual use of the product. A well designed onboarding will activate the user to go further…

How are you making sure that no one on your team feels under-appreciated in a remote work setting? Every person is different, so are their needs. The Five Love Languages taught us that people express and receive love in different ways. …

If you’ve grown frustrated with busyness over traction in a growing company, don’t look for a process as a solution. The straight-forward reason why it’s a bad idea to implement a process to differentiate between important and unnecessary work within the company: it creates unnecessary work. …

There is no such thing as luck! If you don’t want to be responsible for the results you’re getting, fine. But please don’t discredit the work and effort others have put into their results by calling it luck — or them lucky. …

The most complex part of any company or project is its people. We don’t get an error message when we’re committing a typo in our approach. The effects of our interactions only become apparent over time. With every interaction we influence the development of the other person. When you are…

An introduction comes first, in real life and digitally for engaging a user, yet too many products put a wall in front of their product. The urge to collect a user’s information as quickly as possible is understandable. Furthermore, creating an account might be technically required the way we’ve set…

There are two kinds of triggers that prompt us humans do something. We are either triggered intrinsically or we are moved extrinsically to act. …

In a remote first world, we’re leaving interns behind, if we assume they’ll learn and develop just as well as in an office setting. For a lot of people the transition to a remote first world is a blessing in disguise. More flexibility, less distraction, more focus. For interns however…