David YuliantoinCX TokopediaTackling Feedback with a Bigger Picture and More Efficiency — How Customer Experience (CX) WorksYour most unhappy customers are your greatest source of learning. — Bill GatesJul 26, 2019Jul 26, 2019
David YuliantoinCX TokopediaCustomer Experience (CX) as an architect to bridge buyers and sellers“Focusing on the customer makes a company more resilient.” — Jeff BezosMar 4, 2019Mar 4, 2019