General categories are too roomy to provide specific context,
What’s that mystery in your inbox costing you?
Jason Fried
53721

Don’t use general categories then?
There’s plenty of ways to use Slack etc productively. than replacing it with an email cilent inbox and calling it “hey”
https://get.slack.help/hc/en-us/articles/217626558-Keep-up-with-what-s-important

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