Onwards, to a world of painless meeting scheduling!

E-mail ping pong
November was a good month
  1. They are solving a big freaking problem — scheduling meetings. 87 million knowledge workers in the United States schedule ~10 billion meetings a year. The average meeting takes 17 minutes to schedule, and the average salary of a knowledge worker is between $31,000 and $52,000. That’s over $70 billion in wasted resources. Big market.
  2. Dennis, Alex, Matt and Marcos have built a world class team of data scientists, engineers, AI trainers, and human computer interaction experts to execute on this vision and make it a reality. From inception, Dennis and his team decided that x.ai would be a data science-centric company. Nearly half of their 64 employees are in data science or AI training. Because of that choice, they are the best equipped team to solve this insanely tough problem.
  3. They have built a true AI solution from a proprietary data source that they themselves painstakingly annotated. We first met Dennis and Alex in November of 2014. We asked them what they were working on, and they said — “we’ve locked ourselves in the basement and we’re not coming out until we build this thing.” They weren’t kidding. The x.ai team never made any compromises with regards to what its intelligent agent would do. It would never involve a human typing responses because: 1. humans don’t scale and 2. humans screw up more than machines. To do this, x.ai needed to build its own data models from scratch and annotate millions of e-mails in order to train its machine to schedule meetings. No open source AI engines and certainly no off-the-shelf data they could buy.
  4. They have built a naturally and inescapably viral product with a strong network effect. Guests of meetings will always be exposed to the x.ai product, and guests must use it since it is the gatekeeper to meet with the host. The more users in one’s social graph, the better the product experience becomes. It won’t be a world where Amy speaks to Andrew, but rather a world in which Amy/Andrew is talking to itself. As the user base grows, the experience gets better.
  5. We fell in love with the product ourselves. Our portfolio company CEOs rave about it, and our executive assistants can’t tell that it’s not a real person. At DCM Ventures, we tug and pull at every single product/service that we invest in to find all the edge cases (yes, even Eaze). Everyone at the firm has been warned to not fall in love with Amy. She’ll break your heart :)

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VC @DCM Ventures. Lifelong Warriors fan and my favorite type of dog is Shiba Inu. Will respond to most to e-mails sent to dcheng@dcm.com.

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David Cheng

David Cheng

VC @DCM Ventures. Lifelong Warriors fan and my favorite type of dog is Shiba Inu. Will respond to most to e-mails sent to dcheng@dcm.com.

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