Don’t Replace People. Augment Them.
Tim O'Reilly
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Tim, you are absolutely right. Another historical parallel comes from the auto industry. While US carmakers used technology to diminish the role of human laborers, Toyota focused on how technology could facilitate experimentation, learning, and continuous improvement (kaizen). By reducing humans to “cogs in the machine,” US companies made themselves rigid and inflexible. They were no match for Toyota and other Japanese competitors, which used enabling technology to unleash the curiosity and creativity or their workers.

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