David J. HinsonYou’re Not in the Customer Service Business — You’re in Constituent ServicesBeing a higher ed administrator — particularly an administrator working in technology — you might naturally assume that you are in the…Dec 9, 2016Dec 9, 2016
David J. HinsonCampus WiFi: a “Tragedy of the Commons”This Fall at Drury University, we’ve made a substantial number of investments in our Springfield campus networking infrastructure, as well…Oct 20, 2016Oct 20, 2016
David J. HinsonNever underestimate the power of kindnessAs I schlepped from the Jersey hinterlands into Brooklyn each morning, there were a few personal, humanizing encounters I looked forward…Sep 4, 2016Sep 4, 2016
David J. HinsonApple TV — Too Cool for School, TwoSeveral years back, I gushed about the Apple TV.Feb 25, 2016Feb 25, 2016
David J. HinsonRecognizing OpportunitySometimes, being successful as a software developer has zero to do with having great talent.Jun 18, 2015Jun 18, 2015
David J. HinsonMoving OnMonday, June 8, I start a new job, and a new chapter in the lives of my family.Jun 6, 20152Jun 6, 20152
David J. HinsonCost versus ValueI love being a programmer. There’s just something about taking an idea, and pulling together a bunch of formless elements into something…Jun 2, 2015Jun 2, 2015
David J. HinsonHigher Ed Tech Talent: Get ‘Em, Keep ‘Em (If You Can)Acquiring top people — and keeping them happy — in academic computing is not for wimps.May 31, 2015May 31, 2015
David J. HinsonWhat’s Your Content Strategy?Back in the day, you were probably laser-focused on your blog’s subscriber counts, and the number of daily visitors to your site.May 28, 2015May 28, 2015