David MaceCustomer Service: So much more than a pretty faceTo your left is the international symbol for customer service: Smiling, good-looking person with telephone headset. Now, slap yourself or…Apr 11, 2017Apr 11, 2017
David MaceGiving the Devil His Due: Thoughts on Ramping Up the Fight against Brain Disease (Mental Illness)In the span of two decades we went from the V-2 rocket to an orbiting satellite the size of a grapefruit to manned spaceflight. Our quest…Apr 11, 2017Apr 11, 2017