Jul 21, 2017 · 3 min read

Hi there and Happy Friday!
RetailPulse is a weekly digest focusing on the future of the retail industry. It’s an industry going through rapid changes encompassing technology, business models, workforce management, how to address customer needs and expectations or defining new store experiences.
This weekly round-up provides a curated view of the press on the changing face of retail.
Retail Week:
- With Convenience stores, the fastest-growing category of retail, Chinese companies have been busy amalgamating the online and offline worlds to cater for customer needs and creating efficiency — Why You Should Look to China for the Future of Retail [WSJ — Paywall]
- Fighting Amazon on its own ground — Pricing & Convenience with a twist of knowledge! The turnaround of a dinosaur Brick-and-Mortar to a multichannel retailer — Why the grim reaper of retail hasn’t come to claim Best Buy [LA Times]
- Retailers afraid of making a statement, changing customers behaviour and relative stability of the U.S. economy: Why Americans aren’t shopping [BoF]
About Retail Business Models:
- Price sensitive customers pacing the way for a return of subscription business models — Why Retailers are going all in on subscription services [Retail Dive]
- Giving new brands a head start — Y Combinator-Backed Startup, Bulletin, Wants to be The ‘WeWork Of Retail’ [Forbes]
Retail Tech:
- Omni-channel business, wait not so quick! — Live retail thinking versus Live retail doing [Paris Retail Week]
- Investing in the right online channel can deliver growth for both stores and e-commerce — Burberry records big WeChat win in China, as luxe brand sales thanks to high-end advertising rethink [South China Morning Post]
- Enabling retail capabilities: Logistics, Authenticity, Warranties, Payments and Loyalty … How blockchain is changing the future of retail [Insider Trends]
Store side:
- Despite technology advances In-store decision making still relies on legacy systems which doesn’t operate real time when the store needs more than ever real-time actionable insights — A New Store Excellence Scorecard [EKN — Tyco Retail Solutions]
- First hand experience of First Amazon Books Store in New York — Customer experience in Amazon’s New York book Store: Why not just buy it online? [Econsultancy]
From the Trading Desk:
- Footfall decline in clothing shops less than in other sectors lead Macys’ and retail gains on Monday — Macy’s leads retail gains as foot traffic data favours clothing [FT Paywall]
- On leveraging the retail opportunity vs. the properties value — Hudson’s Bay faces pressure to get out of retail [FT Paywall]
- About Investors being too pessimistic — Why it might be time to invest in the companies Amazon is destroying [MarketWatch]
Conferences:
- Pure London London, UK 23–25 July — An aspirational fashion trade show (700 womenswear, menswear, footwear, accessories and athleisure brands)
- Online Retailers Sydney, Australia 26–27 July — Largest and most established technology led retail and e-commerce conference
- Independent Retailer Conference — Las Vegas, Nevada , July, 30th to August, 2nd — “Pop up conference” dedicated to indie store owners with a focus on delivering in-store and e-commerce operational insights and expertise
Until Next week!
- David
Looking to improve the next week edition, and would appreciate your feedback? Want more? Less? something different?
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