Support GenieWhich Technologies Help in Expanding Reach to the Customer?To the customer, you are the company,” reads the title of an article on Shep Hyken’s website. In many ways, this statement rings true. What…Mar 23, 2022Mar 23, 2022
Support GenieThe Top 3 AR Use Cases in Customer SupportIn 2019, Gartner removed Augmented Reality (AR) from its hype cycle (an annual visualization of emerging technologies). The consulting…Dec 17, 2021Dec 17, 2021
Support Genie10 Ways AI Chatbot Support Redefines the Customer Service IndustryOne of the most daunting challenges for start-ups and large established enterprises alike is figuring out how to provide the best customer…Nov 18, 2021Nov 18, 2021
Support Genie5 Ways to Turn Your IT Support Team Into SuperheroMost SaaS and cloud-based businesses face the challenge of accommodating an extremely complex customer support system owing to the…Sep 23, 2021Sep 23, 2021
Support GenieWhat is the Scope of Artificial Intelligence in Customer Care — The Ultimate GuideThe application of a “technology” in a restrained “field” is assessed based on different factors — from the speed of adoption and…Aug 17, 2021Aug 17, 2021
Support Genie5 Ways Live Visual Assistance Revolutionizes the Customer Support IndustryBY: Moy LozaAug 14, 2021Aug 14, 2021
