Survey Design for UX

Darryl Hutton
Apr 8, 2014 · 2 min read


Likert scale questioning used in survey

What do I need to learn about users?

I compiled the following list of questions that I required responses for, so as to understand the conceptions users may have of mobile eCommerce sites:

  • How often do users browse and purchase from eCommerce websites using their device?
  • Do they find it easy to use their mobile device for purchasing products via eCommerce websites?
  • Have users been frustrated by mobile eCommerce sites in the past?
  • Is it easy for users to find what they require on mobile eCommerce websites?
  • Do longer loading times cause users to frequently leave mobile sites?

    Darryl Hutton

    Written by

    I create and improve online experiences through a user centred approach. Full-Stack Digital Designer. Belfast NI | darrylhutton.co.uk | dribbble.com/darryl

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