Dustin PalmerinThe Service GazetteMobile first public servicesThe missed opportunity in online benefits applicationsSep 10, 20191Sep 10, 20191
Dustin PalmerinCode for America BlogLeveraging Text Messaging to Improve Communications in Safety Net ProgramsLessons from the Integrated Benefits Initiative, which uses human-centered design and technology to improve access to safety net servicesMay 8, 2019May 8, 2019
Dustin PalmerinCode for America BlogThe Missed Opportunity in Online Benefits Applications: Mobile FirstLessons from the Integrated Benefits Initiative, using human-centered design and technology to improve how people access safety net…Apr 3, 20191Apr 3, 20191