David CacikPhrases That Will Improve Your Support CommunicationOften, the way customer service is handled, or mishandled, will ensure your businesses’ success or failure. Some customer service…Dec 14, 2016Dec 14, 2016
David Cacik7 Tips how Motivate Your Customer Service TeamThere is one simple answer for all these questions: Because your customer’s satisfaction depends on it.Do not underestimate it, because the…Dec 14, 2016Dec 14, 2016
David CacikThe Absolute 99 Best Customer Service Posts in 2016A good customer service experience is doing what you are supposed to do. That’s expected. In other words, it meets basic expectations. It’s…Dec 14, 2016Dec 14, 2016
David CacikHow to Handle Any Type of Complaining CustomerHandling customer complaints is, in most cases, an alchemy to which the recipe has not yet been discovered. However, we at LiveAgent have…Dec 14, 2016Dec 14, 2016
David Cacik5 Ways How to Make Customers Feel ComfortableIn order to break down the barriers to selling your products or services, make your customers feel comfortable about your company…Dec 14, 2016Dec 14, 2016
David CacikWhat Are the Causes of Poor Customer Service?Not one company wants unsatisfied customers, but why so many people have already had a bad experience with customer service? Many times…Dec 14, 2016Dec 14, 2016
David CacikHow to Apologize and Win Your Customers OverTo apologize or not to apologize? It shouldn’t really be a question. So many people think that when sales reps make a sincere apology to a…Dec 14, 2016Dec 14, 2016
David CacikLiveAgent Welcomes Vittoria to the FamilyWhat if you just treat your customer as he is? A human being, a person, a friend. That’s exactly what we did with our friends over at…Aug 25, 2016Aug 25, 2016
David Cacik4 Indications That Outlook Won’t Cut It as a Team Inbox AnymoreOne of the first steps entrepreneurs do when setting up a new business is creating an email address like hello@company.com for…Aug 25, 2016Aug 25, 2016
David CacikDeň v živote supporťáka alebo ako začať kariéru v ITV slnečné jesenné ráno, kdesi v Bratislave rozlepí oči mladý muž. Nebezpečenstvo číhajúce vo veľkom svete navôkol podfarbuje atmosféru…Dec 7, 2015Dec 7, 2015