Do nonprofits suffer from performance anxiety?
Marc Gunther

It might be interesting to talk with Alandra Washington or others at the Kellogg Foundation. They have been building“evaluation” funds into their grants for as long as I can remember. They may have some insights about the efficacy of different approaches to capturing and applying customer feedback in the nonprofit sector….as well as thoughts about how they, as a funder, are thinking about this in 2015 vs. how they thought about it ten years ago.

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