I live in a small and idyllic New England town. I usually get my prescriptions at my local grocery store. It’s a regional chain called Hannaford owned by Delhaize Company, a $14 billion Belgian supermarket conglomerate. The service at the pharmacy had been excellent until the last three months. Now…

An organization’s hiring process says volumes about its culture and governance. It shows very clearly what is valued and tolerated. The Great Resignation is real. More than ever, talent is in demand and wielding power. That’s making companies reassess the hiring process and how they treat people. …

Anytime I start something new (a year, a business, a self-improvement plan), I like to list out the things I need to stop doing. This is just a general assessment of the things that are holding me back. …

A recent Wall Street Journal article suggested we should get rid of IT departments because they’re a holdover from a bygone era, operating on an island of sorts. The article posits that the demands of the digital world call for a different approach. I could make a similar case for…